I give private lessons tailored to where you are and where you want to be

I bring over 15 years of hands on hospitality experience, progressing from Shift Manager to General Manager across pubs, restaurants, and hotel operations. I’ve led large teams, managed high volume venues, delivered major events, and consistently improved service standards, team performance, and guest experience. A key part of my career has been recruiting, training, and coaching people at all levels, helping them build confidence and develop practical skills. My teaching style is supportive, practical, and tailored to each learner’s goals. I focus on real-world scenarios, breaking down concepts into simple, actionable steps that can be applied immediately in the workplace. Sessions are relaxed and conversational, creating a space where learners feel comfortable asking questions and building confidence. Whether you’re new to hospitality or looking to step into leadership, I aim to provide clear guidance, practical insight, and encouragement to help you succeed.