Travel & Tourism - over 20 years experience

Hello, I'm Nina, and I bring over 20 years of professional experience in the Travel, Tourism and Travel Insurance industries to every lesson.

Throughout my career, I have managed multiple retail travel agency branches before leading travel insurance operations teams. I have trained, coached and mentored colleagues at every level—from apprentices and new starters to experienced professionals—helping them develop the knowledge and skills needed to succeed in the industry.

My experience includes:

Travel & Tourism
Customer service excellence
Sales techniques
Complaint handling
Compliance
Team leadership
Business operations
Training and coaching

I believe the best way to learn is by understanding how theory applies in the real world. That's why I use practical examples from my own career to explain key concepts and bring the subject to life.

I can support learners studying:

GCSE Travel & Tourism
BTEC Travel & Tourism
City & Guilds
Apprenticeships
Hospitality and Tourism courses
Coursework and assignment support
Exam preparation

Whether you're aiming to improve your grades, complete coursework, prepare for exams or begin a career in the travel industry, I will tailor each lesson to your individual goals and learning style.
I am patient, supportive and approachable, creating a relaxed learning environment where learners feel comfortable asking questions and developing their confidence.
Lessons are available online, making it easy to fit tutoring around your studies or work commitments.

If you're looking for a tutor with extensive industry experience who can combine academic support with genuine insight into how the travel and tourism industry operates, I'd be delighted to help you achieve your goals.