General conditions of use for students

General conditions of use for students

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The purpose of this document is to establish the General Conditions of Use of (hereinafter "FindTutors"), owned by TUS MEDIA S.L. (hereinafter "Tus Media"), registered in the Mercantile Registry of Barcelona: Volume 42792, Folio 111, Page B413067, with registered office at Pallars, 3-5 Palau B 3º 2ª, 08402 Granollers, Barcelona (Spain) and Tax Identification Number B65640930.


These General Conditions of Use do not exclude the possibility that some of the contents and/or services of FindTutors have their own specific conditions of use. Therefore, and in case you agree to provide or use different services through the TusMedia platforms, there will be the possibility that you will have to accept different versions of the general conditions of use or other agreements.


1-. Aim

2-. Student Responsibility

3-. Content removal policy

4-. Rules regarding the publication of advertisements

5-. Development of student activity

6-. Responsibility of Teachers and/or Educational Centers

7-. User Ratings

8-. Services offered via SMS

9-. Services offered through calls

10-. Balance service

11-. Potential Students

12-. Sending advertising information

13-. Accessibility

14-. Link policy

15-. Intellectual property

16-. Privacy Policy

17-. Cookies policy

18-. Updates and modifications

19-. Minors

20-. Resolution and termination of the General Conditions of Use

21-. Applicable legislation

22-. Student Pass


Aim of FindTutors


FindTutors is an online mediation technology platform (the "Platform") accessible through the website "" (the "Website"), which allows, on the one hand, internship or language exchange providers (the "Teachers") and training centers, understood as such: academies, schools, educational centers, associations, training or consulting companies, professionals with an establishment that serves the public, groups of teachers or professors who use a brand/commercial name and not their name (the “Educational Centers”) to upload advertisements offering training in various areas and, on the other hand, recipients of internships or language exchanges (the “Students”) to request training in the areas offered . Teachers, Educational Centers and Students will be collectively referred to as users (the “Users”). FindTutors never provides any type of training service, either directly or indirectly, to its Users.


These General Conditions regulate the use of the Platform between Students and Tus Media, and apply to all natural or legal persons registered as Students on the Platform. If you are a legal entity, to use the Platform and enjoy the services, you accept, on behalf of and on behalf of the entity you represent, without restriction or reservation, to be bound by these General Conditions of Use, as well as, by any other specific conditions that regulate certain services of the Platform, and by the rules and/or policies published on the Website.


The access and registration of any User on the Website implies knowledge and acceptance of these General Conditions of Use.

In case Tus Media becomes aware of the existence of illegal content, we will proceed to analyze the request and, where appropriate, proceed to its immediate withdrawal.


If the Student detects any kind of illicit or inappropriate content on this Website or on the Platform, we would appreciate it if you notify us, without undue delay, through the following link: . We will analyse the information or communication made as soon as possible and, where appropriate, we will proceed to withdraw it promptly. In the event that it is necessary, either because of the information provided, there are indications or there is knowledge of the commission of any criminal offenses or of another type, we will inform the competent authorities.


In any case, in the event that we proceed to remove any illegal or inappropriate content from the Website or the Platform, we will inform the User or the third party that has hosted such information, and they may oppose the decision to remove the content by Tus Media. Users or third parties will have a period of five [5] calendar days to exercise their right to object and present their allegations to Tus Media at the following email address: Once your allegations have been verified, Tus Media will proceed to respond to you as soon as possible, indicating the decision adopted.


Development of student activity


These General Conditions of Use define the conditions under which Tus Media makes the Platform available to the Student. Students may use the Platform to contact Teachers and/or Educational Centers by sending messages or in some cases telephone calls (after requesting to view the telephone number of the Teacher and/or Educational Center). In both scenarios, Tus Media will provide the necessary data so that the Teacher and/or Educational Center can respond or contact the interested Student.


Tus Media is not aware of and is not responsible for the economic, employment and/or any other type of relationship established between the Users of FindTutors. Tus Media only offers Users a Website where they can establish contact, without being responsible for the content of said contact. Tus Media does not access the content of the emails between the Students and the Teachers and/or the Educational Centers. Any activity that derives from said contact is under the exclusive responsibility of the Teachers and/or Educational Centers and the Students.


Tus Media does not guarantee that the contacts between the Users of FindTutors, whether by telephone or via e-mail, will be answered. Teachers and/or Educational Centers are solely responsible for opening and responding to queries they receive from Students.


Tus Media does not know and is not responsible for the educational method, content, as well as the material used in the classes taught. These aspects must be agreed only between the Users.


Tus Media does not know nor is it responsible for the place where the activity takes place or for compliance with the schedules agreed by the Users or for development of exchanges, practices and/or private classes.


Tus Media does not know or guarantee the technical capabilities of the Teachers and/or Educational Centers, nor does it have any way of controlling that they are professional teachers, or that they comply with the legal and fiscal regulations related to their activity.


Responsibility of Tutors and/or Educational Centers


The Teachers and/or Educational Centers are the only ones responsible for being correctly registered in the corresponding professional activity for the services provided to the Students, therefore Tus Media is not responsible and is completely exempt from obtaining the authorisations that the Teachers and/or the Educational Centers need.


The contractual relationship regarding the services offered by the Teachers and/or Educational Centers is established directly between the Teacher and/or Educational Center and the Student, without Tus Media being part of this relationship, nor intervening directly or indirectly, in the provision of the services of the Teacher and/or Educational Center, therefore, the regulation of the contractual relationship between the Users is not, nor will it be in any case, the object of these General Conditions of Use.


Student Ratings


Students may assess the services provided by Teachers and/or Educational Centers through FindTutors free of charge, without these assessments implying any responsibility for Tus Media, for which the Student undertakes to hold Tus Media harmless for any claim that it may receive from the Teachers, Educational Centers and/or any third party derived from such events.


Tus Media moderates the comments so that these in no case harm morality, public order or are considered to be humiliating in accordance with our Content Removal Policy. Tus Media will not respond to queries related to said free service. In particular, Tus Media will not answer queries related to said service through the telephone service.


Balance service


The Student can put money into his FindTutors account to later use it to contract the following services: upload ads and highlight ads. The inserted money does not expire, so the Student will keep his money in FindTutors.


The balance can only be used for the services offered by FindTutors, and the money cannot be returned again. In the event that the Student wants to unsubscribe from the services of the page and has a balance, this will not be returned.


The activation of any subscription service through the use of balance (be it featured ads or Verified Teacher, a TusMedia premium service available on the platform), implies the acceptance of being regularly charged for this service through the Student's balance, as long as the account has enough balance, and if not, through the use of the card linked to the balance top-up.


The rest of the conditions are the same that apply to any other payment method.


Sending advertising information to the Student's email


Registration as a FindTutors Teacher, access to our management areas, or the use of our contact forms to contact Students (by email or request to view the telephone number), implies the express authorization for the sending of commercial information and advertising by Tus Media. If you wish to revoke said authorization, you can do so at any time through our email address:


Potential Students


The Student may be contacted by Teachers who have not previously contacted him through the Potential Students service. This service is available to teachers registered on the platform and with a verified profile.


Thanks to this service, all Students who have contacted one or more Teachers and have not received a response will appear as possible potential Students to Teachers who offer their services for the same subject and location, or if the Student was looking for Teachers online.




The Student is responsible for having the necessary services and equipment for browsing the Internet and for accessing FindTutors. In the event of any incident or difficulty accessing the Website, the Student can inform Tus Media at, which will proceed to analyze the incident and give the Student instructions on how to resolve it as soon as possible.


Tus Media will not be liable in the event of service interruptions, connection errors, lack of availability or deficiencies in the Internet access service, nor for interruptions in the Internet network or for any other reason beyond the control of Tus Media.


In particular, Tus Media does not guarantee the inexistence of the interruptions described in the previous paragraph in the United Kingdom, nor does it guarantee the operability of the telephone attention service for this country.


Likewise, Tus Media will not be liable for the acts or omissions of third parties, regardless of whether these third parties may be linked to Tus Media by contractual means.


Link policy


Tus Media does not assume any responsibility derived from the linked contents (Links) that enable, through FindTutors, access to the Student to benefits and services offered by third parties, provided they are unrelated to it. Therefore, Tus Media is not responsible for the information contained therein or for any effects that may arise from said information. If any Student or third party observes that such links may be contrary to law, morality or public order, they must inform us via email


Intellectual property


Student Responsibility


The Student is fully responsible for the access and correct use of FindTutors subject to current legislation, whether national or international, as well as the principles of good faith, morality, good customs and public order. And specifically, she undertakes to diligently observe these conditions of use. Students will refrain from using the services and contents of FindTutors for illicit purposes or intentions that are harmful to the rights and interests of third parties, or that in any way may damage, disable, affect or deteriorate FindTutors, its contents and its services. Likewise, it is forbidden to prevent the normal use or enjoyment of FindTutors by other users.


Tus Media is not responsible for the use that third parties may make of the data provided through this Website. Those who fail to comply with such obligations will be liable for any loss or damage caused. Tus Media will not be liable for any consequence, damage or harm that may arise from said access or illicit use by third parties.


Tus Media will not be responsible for the veracity of the data provided by the Students of the Website, not being responsible in any case for the lack of veracity in the data published by the Users in FindTutors.


In general, the Student undertakes, by way of example and without limitation, to:


Not use FindTutors for illegal or unauthorized purposes. Tus Media is committed to the fight against the dissemination of terrorist or illicit content;


Not alter or modify, totally or partially, FindTutors, circumventing, deactivating or manipulating in any other way the functions or services of FindTutors;


Not infringe industrial and intellectual property rights or the regulations governing the protection of personal data;


Not use FindTutors to insult, defame, intimidate, violate one's own image or harass other users;


Not publish any comment or piece of information that is illegal, racist, xenophobic, obscene, pornographic, abusive, defamatory, misleading, fraudulent or in any way contrary to morality or public order on FindTutors;


Not access the email accounts of other Users and of the people registered as Teacher and/or Educational Center;


Not send mass and/or repetitive emails to a plurality of people, nor send email addresses of third parties without their consent;


Not use the contact forms of FindTutors, to send commercial communications not previously consented by the other Users of FindTutors.


Not use FindTutors as a directory to obtain contact information of the Users to carry out commercial actions or send commercial communications not previously consented by the Users.


Notwithstanding the above, Tus Media reserves the right to deny at any time access to FindTutors to those Students who fail to comply with these General Conditions of Use in accordance with the provisions of the Resolution and termination section of the General Conditions of Use. In this sense, Tus Media may remove the profile, advertisement or comments of any Student who fails to comply with these obligations in accordance with the provisions of our Content Removal Policy.


In any case, Tus Media will not be responsible in case of (i) any losses and/or direct and/or indirect, consequential and/or punitive damages, as well as of any other nature, caused to the Users or to third parties derived from the services , as well as any other activities, direct or indirect, carried out by and/or through the Platform; (ii) business losses (including, but not limited to, decrease in income and/or expected savings, termination of contracts, loss of goodwill or unnecessary expenses incurred); (iii) loss of business reputation; (iv) loss of any data responsibility of the Users, as well as, in no case, (v) Tus Media will not have any responsibility for the loss of profits.


Tus Media will not be responsible for any delay or lack of compliance with its obligations derived from these General Conditions of Use if said delay or lack of compliance is attributable to circumstances beyond the reasonable control of Tus Media. Likewise, Tus Media does not assume any responsibility for obligations that are applicable to Teachers and/or Educational Centers under regulations governing their activities.


Rules regarding the publication of advertisements


Violation or non-compliance with any of the following points will result in the removal of the ad:


Contact data, such as: telephone numbers, web pages or email addresses, may not be written or displayed in the fields of: title, name, location, description, photograph or video of the advertisement. Such data shall be entered in the specific fields reserved for this purpose.


The announcements must be relevant to the theme of FindTutors, the following, for example, is not accepted: the purchase or sale of products, financing, space rental, etc.


The advertisements may not plagiarize the literal content of other advertisements published on the website.


Content removal policy


Tus Media has established mechanisms for detecting and removing from the Website or the Platform, any content that may be considered illegal, among which are highlighted, but not limited to, content linked to the impairment of personal rights, the violation of any intellectual property rights, activities of a defamatory nature,the security of the services offered by Teachers and/or Educational Centers, incitement of hatred, terrorism, as well as any other Content that, without being considered illegal, is not adequate or appropriate for the Website or the Platform on which it has been published.


The Student waives the use of any of the materials and information contained in FindTutors to carry out illicit or criminal activities and/or activities that violate the regulation on intellectual and industrial property, or any other rule of the applicable legal system.


Authorization to the Student to access the Website does not imply waiver, transmission or total or partial transfer of intellectual or industrial property rights by Tus Media. In order to rule out any possible doubt, teachers and educational centers will not be allowed to make use of the intellectual or industrial property rights, of any other rights of third parties, nor of those rights of the provider of the platform or of third parties external to the platform. Nor may they make use of the aforementioned rights for any other purpose other than that stipulated in this contractual relationship.


It is not allowed to delete, evade or manipulate in any way the contents of the Tus Media Website. Likewise, it is forbidden to modify, copy, reuse, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, treat or distribute in any way all or part of the contents included in the Tus Media website for public or commercial purposes, if you do not have the express written authorization of Tus Media or, where appropriate, the owner of the corresponding rights.


Privacy Policy


Students are informed that all personal data provided to Tus Media under these General Conditions of Use, as well as those that may be generated by the use of the intermediation service provided by Tus Media, will be treated by Tus Media, as responsible for the treatment, for the purposes of executing and managing this contractual relationship and, where appropriate, complying with the legal obligations required. Students may exercise their rights of access, rectification, deletion, limitation to treatment and opposition by contacting Tus Media at the address indicated in the heading of these General Conditions of Use. For more information about the treatment of your personal data, you can access Tus Media's privacy policy here.


Affiliated companies


By accepting these General Conditions of Use you accept that Tus Media, S.L. (“Tus Media”), as data controller, communicate your personal data (identification data, telephone number, email, and any information related to your educational needs, such as the subjects for which you want to receive classes or school level) to GoStudent GmbH and its subsidiaries listed here, so that these entities can send commercial communications by telephone and/or email.


You may withdraw your consent at any time by writing to the postal address of Tus Media (Calle Pallars 3-5 Edificio B, 3-2, 08402 Granollers, Spain) or to the email


Cookies policy


Students can access the Cookies Policy of Tus Media through the following link: Cookies Policy.


Updating and Modification of FindTutors


Tus Media reserves the right to modify these General Conditions of Use in order to adapt them to current legislation applicable at all times, new jurisprudence and usual market practices.


Tus Media reserves the right to modify, at any time, these Conditions of Use. Likewise, Tus Media reserves the right to carry out, at any time, updates, modifications or elimination of information contained on its Website, in the configuration and presentation of this and the conditions of access, without assuming any responsibility for it beyond what is established by the applicable legislation. Tus Media will notify the Students fifteen (15) calendar days before any change in these General Conditions of Use via email.


Tus Media reserves the right to make changes to the General Conditions of Use that are effective immediately when any of the following circumstances occur: (1) when necessary due to legal or security requirements; (2) when it results from any variation or adjustment of a technical nature in the Platform or Website, in the service itself or, where appropriate, in the auxiliary services; (3) when the change corresponds to the elimination or modification of elements that, in the opinion of Tus Media, do not allow to preserve security or are illegal, offensive, inappropriate or discriminatory and/or (4) when it is necessary to deal with an unforeseen and imminent danger related to the defense of online intermediation services, Students or Teachers and/or Educational Centers against fraud, malicious computer programs, spam, data security violations or other cybersecurity risks.




In general, to make use of FindTutors services, minors must have previously obtained the authorization of their parents, guardians or legal representatives, who will be responsible for all acts carried out through FindTutors by minors in their care. In those services in which it is expressly indicated, access will be restricted solely and exclusively to people over 18 years of age.


Resolution and termination of the General Conditions of Use


The provision of services and content offered in FindTutors has an indefinite duration.

Students may unsubscribe at any time through the Platform, through the link available in the account settings or through the link provided at the bottom of the emails they will receive from Tus Media.

By unsubscribing, the contractual relationship derived from these Conditions will cease to have effect (except in relation to those clauses that can be deduced to have effects even after the termination of the contract).

Tus Media may terminate or suspend the service in cases in which these General Conditions of Use are breached by Students. By way of example and not limitation, the conduct described below will be considered breaches of the General Conditions of Use: (i) Making inappropriate or fraudulent use of the Website or the Platform in any way violating the intellectual property rights of the same that correspond to Tus Media or to the Teachers and/or to the Educational Centers; (ii) Use the Platform for purposes not permitted by the applicable regulations or laws or by these General Conditions of Use; and/or among others, (iv) any breach of the General Conditions of Use and/or specific Conditions of Use.


Applicable legislation


The General Conditions of Use and the rest of the legal conditions of FindTutors are governed in each and every one of its extremes by Spanish law.


All matters relating to FindTutors are governed by Spanish law and are subject to the jurisdiction of the User's domicile.


Student Pass 

To contact a tutor, students can obtain the Student Pass service for £19/month, which allows them to contact all the tutors they want without limit during their subscription. The subscription, which is automatically renewable, is non-binding.

If you wish to cancel your Student Pass subscription, you must do so at least 5 days in advance, as the system will charge your account 5 days before the service is due to renew.

This service is subject to a good use policy and is strictly forbidden:

- Advertising professional services

- Sending advertising content or SPAM

- Using false contact information: email, telephone, etc.

This service is limited to private users, excluding professional users and companies.

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