How can we help you?

Here are some of the most frequently asked questions according to your user profile

Which type of user are you?

  • I am a tutor
  • I am a student or parent

  • How does FindTutors work?

    More than 60,000 students and parents of students visit our portal every day looking for a private tutor. Advertise for free on a leading tutoring portal in the UK.

    Follow this link to find out more.

    If you've found the information you need, we'd love you to join us on FindTutors: Post your first ad for free.

  • How many ads can I post?

    Post as many adverts as you need! You can post up to 3 free adverts per region and subject. If you want to post more adverts, sign up here .

  • Why can't I post more ads for free?

    Remember, you can post up to three free ads with different subjects. Once you've posted your free ads, if you delete them you won't be able to get them back.

    If you want more ads in addition to the ones you've already posted, please visit this page.

  • I want to change my ad

    Go to your posted ads. Then click on “modify”, which is located below your ad headline. When you finish making changes, click on "save and go to profile".

    If you need to edit the location and/or subject of your ad, you'll have to post a new ad, as it will appear in a different search result.

  • How can I ask my students for a recommendation?

    To request a recommendation, go to your reviews. There you can request recommendations from students you've contacted via the portal, as well as from students you know outside the platform.

    If your student is already registered, just click on "Send request". For your other students, go to the bottom of the page and add their email addresses. If you are asking more than one student for a recommendation, separate the emails by a comma and click on "Send request by email".

    The students will then receive an email asking them to rate your lessons. Remember, you can also request reviews via Facebook, Twitter, WhatsApp or LinkedIn. Our team verifies reviews and validates their authenticity. Your recommendation will then appear on your profile and ads.

  • I need help to access or view received messages

    We advise you to use Google Chrome or Firefox as your browser and to delete your cookies and history before you log in again.

    If you don't remember your password or don't have one, you can create a new password. If you still haven't received it a few minutes after having sent the request, please check your spam folder.

    If you have an unread message, you'll be able to access your students' messages here.

  • How do I delete my ad?

    Go to your ads and you'll see "activated" on the left side of the ad. Select "delete" from the drop-down menu and follow the instructions. We suggest that you "pause" it so that you can use this free ad in the future, because once it's deleted you won't be able to get it back.

  • How do I unsubscribe?

    Go to the settings section.

    Then go to the bottom of the page where it says "See all my contracted services", click on it and you'll see the option "Delete my account permanently".

  • How does FindTutors work?

    We have more than 200,000 tutors at your disposal free of charge. See all your options here.

    You can also post your ad for free to find the tutor you need.

  • How can I find lessons?

    If you are looking for private lessons, go to our search engine where we have more than 200,000 tutors that you can contact. You can filter by subject, location and the level of the classes.

    You should contact the tutor of your choice directly. To contact a tutor, fill in the contact form on the right-hand side of the advert or profile of the tutor you are interested in.

    We have hundreds of tutors for you to choose from.

  • How can I rate a tutor?

    At the moment, we don't have the necessary tools for students to rate tutors without the tutors having previously sent them a request. Tell your tutor you'd like to give them a review, but they need to send you a request. This gives your tutor more visibility on the portal and the chance to get more students.

  • How do I delete my ad?

    Go to your ads and you'll see "activated" on the left side of the ad. Select "delete" from the drop-down menu and follow the instructions. We suggest that you "pause" it so that you can use this free ad in the future, because once it's deleted you won't be able to get it back. Unfortunately, this option is not available on mobile version at the moment.

  • How do I unsubscribe?

    Go to the settings section.

    Then go to the bottom of the page where it says "See all my contracted services", click on it and you'll see the option "Delete my account permanently ".

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