Tourism & Hospitality tutor - 20+ years industry experience

With over 20 years of experience in the travel, tourism, and travel insurance sectors, I bring real-world knowledge and practical insights to my tutoring. From managing multiple retail travel agency branches to leading insurance operations teams , I have developed expertise in customer service, complaint handling, compliance, team leadership, and sales — all key areas within Tourism & Hospitality.

My lessons are designed for students, apprentices, and early-career professionals who want to gain not just theoretical knowledge, but also an understanding of how the industry works in practice. I pride myself on being approachable, supportive, and adaptable, tailoring each lesson to the learner’s goals and confidence level.

If you’re preparing for exams, looking to start a career in travel and hospitality, or simply want to strengthen your skills in customer service and operations, I can help you learn in a way that is clear, engaging, and directly connected to real industry experience.