I give private lessons and consultations on healthcare management

Dear Hiring Manager, I am writing to express my interest in an Operations or Quality Management role with your organization. With 14 years of progressive experience leading multi-site operations at a dental healthcare complex in Saudi Arabia—spanning branch launches, regulatory compliance, and quality accreditation—I believe my background aligns closely with the operational demands of a leading multi-branch dental organization such as yours. At Basmalah Al Noor Medical Complex, I led operations across six branches in Najran, Tabuk, and Khobar, serving approximately 600-700 new patients monthly and directing a workforce of 250 employees and 67 dentists. I managed an annual operational budget of approximately SAR 5-6 million and led CBAHI accreditation initiatives that achieved certification for five of six branches, with the sixth currently in progress. I also supported the organization's expansion beyond dentistry into dermatology, cosmetic, and laser services, giving me direct experience managing operational complexity through multi-specialty growth. Beyond day-to-day operations, I led end-to-end launches of new branches — securing licenses, equipping clinics, and activating operating systems for patient records, attendance, invoicing, and reporting — and maintained workforce and operational stability through significant external challenges, including the COVID-19 pandemic and the Southern border conflict, when protecting staff continuity and financial stability required rapid, deliberate decision-making. I am a licensed public health specialist (Saudi Commission for Health Specialties) and a certified lead auditor for ISO 9001 quality management systems, and I am currently pursuing the CPHQ certification to further deepen my quality management expertise. I would welcome the opportunity to bring this combination of operational leadership and quality rigor to your organization as it continues to grow. Thank you for considering my application. I would be glad to discuss how my experience can contribute to your team's continued success. Sincerely, Soha Obaid