Ziri Nwichi

A motivated and detailed oriented professional with over one year of on-call experience gathered from working in a retail store. Enabled me to develop strong customer service abilities, problem-solving skills and confidence working computer systems.

EDUCATION

(2025) LLB Law and Politics, Cardiff University
(2025) A Levels, Bishop’s Hatfield Girls’ School, Hatfield
(2023) GCSEs, Bishop’s Hatfield Girls’ School, Hatfield
Achieved GCSEs including Religious Studies (8), English Language and Literature (6), Mathematics (4), alongside additional subjects in Sciences, Geography, French and a BTEC in Health & Social Care.

EXPERIENCES

SUPERPROF – Hybrid
English Language and Literature Tutor | 2024 – Present
Provided personalised 1-to-1 English tuition for GCSE students, helping them develop strong critical reading, writing and examination skills through tailored, well-structured lessons. This includes:
• Delivering targeted, skills-based instruction to improve essay-writing, analytical thinking and exam performance.
• Simplifying complex ideas and communicating them clearly to motivate and support learners.
• Maintaining professional communication with students and parents, providing constructive feedback and progress updates.
• Balancing tutoring alongside my studies, strengthening my time-management, organization and ability to manage multiple responsibilities effectively.
Through tutoring a wide range of students, developed strong communication skills and the ability to adapt my approach to each individual’s needs. This helped me build patience, sensitivity, and confidence when supporting people who may feel stressed or unsure.
Willow Foundation – Hatfield, Hertfordshire
Volunteer Support Worker | June 2023 – July 2024
• Dealt with on-call orders, requests and donations at the reception office.
• Provided high-quality customer assistance and resolved enquiries professionally.
• Applied persuasive communication and negotiation techniques to support sales.
• Managed transactions, returns, and exchanges with accuracy and compliance.
• Maintained organised displays and ensured stock control and store orderliness.
• Collaborated effectively with colleagues, supporting daily operational tasks.
My experience in retail and charity work strengthened my ability to handle fast-paced, customer-facing situations with professionalism and care. I have managed on-call style tasks such as responding to requests, coordinating donation drop-offs, and assisting customers both in person and online.