Zilin Zhang

TEACHER ASSISTANT 08/ /2020 Self-employed teacher, Nanjing , China
Offered extra help and assistance to SEND students with individual classwork and group activities. Prepared a range of written communications, documents, and reports under the motor of the teacher. Planned regular class quizzes and executed new strategies to strengthen students' abilities.
Identified class conflicts, analyzed causes and consequences, and provided solutions to problems. Remained knowledgeable in students' behaviors by observing their class activities and gives feedbacks.

VISE PRESIDENT 09/ /2022 Student Union, Nanjing, China
Worked with production designers, set decorators and art directors to assess props needed for various scenes.
Thoroughly analysed scripts to accurately plan for each scene and source required props accordingly. Conducted in-depth online research and visited suppliers to obtain props required for sets.
Developed team communications and information for meetings.
Prepared range of written communications, documents and reports.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Collaborated with staff to formulate budgets and improve department revenue.
Maximised customer engagement and satisfaction by delivering excellent customer service.

RECRUITMENT ADMINISTRATOR/PlaceMe UK
Feb 2023 to Mar 2023 London, England
• Wrote job descriptions for international nurse, doctor, and midwife positions.
• Sourced candidates for available roles using LinkedIn Recruiter and Indeed.
• Followed strict stipulated editorial guidelines when writing copy.
• Used creative storytelling to develop innovative and compelling stories.
• Maintained consistency with text style, fonts, images, and tone across projects.
• Operated equipment to exceed production targets.
• Conducted general administration such as issuing refunds, responding to enquiries and answering external calls.
• Helped customers feel valued and appreciated by proactively going the extra mile to solve queries and complaints.

EDUCATION
2022 TO 2025
BACHELOR OF SCIENCE PSYCHOLOGY WITH EDUCATION, UNIVERSITY OF COLLEGE LONDON, CITY OF LONDON, LND

• Coursework in Psychology and Sociology
• Essays in Progressive and Liberal Education, Sexual Education, Sexuality, Gender, and Eating disorders. Psychological reports on Social Media Engagement and Sleep Quality and essays reflecting Piagets’ cognitive theory.
• Member of Psychological students no-founded organization EZ Wellbeing Connection (EZWC)

2019 TO 2022
A-LEVELS, JINGLING HIGH SCHOOL, NANJING

• Major in Chemistry, Physics, Pure & Further Mathematics, and Economics
• EPQ Academic research project achieve A*(27/28)
• Certificatedas Outstanding Graduates