Lynette

A highly experienced professional with a robust background in social work, service management, consultancy, and project leadership. Over 30 years of experience across statutory and voluntary sectors, with additional entrepreneurial skills in business ownership and catering. Demonstrated excellence in safeguarding, staff supervision, strategic planning, and client engagement. Known for innovative consultation methods, inclusive practices, and strong leadership capabilities.
Key Skills
• Safeguarding & Child Protection (Management Level)
• Strategic & Operational Planning
• Staff Supervision & Team Leadership
• Client & Stakeholder Engagement
• Consultation & Participation Techniques
• Project & Service Development
• Risk Assessment & Compliance
• Social Media Marketing
• Neurolinguistic Programming (NLP)
• Disability & Equality Legislation

Service Manager - Led the development and delivery of three supervised child contact centres in Merseyside and London.
Key Achievements:
• Authored operational plans, safeguarding procedures, and practice manuals
• Supervised paid staff and subcontractors
• Ensured services met legal and safety standards

Life Mentor & Coach - Self-Employed, Business Unlimited Viewpoint - Delivered 1:1 and group life coaching with a focus on self-esteem and personal development for women.
Key Contributions:
• Facilitated empowerment training sessions
• Developed personalised mentoring plans

Practice Manager – Family Intervention Project, Managed a multi-disciplinary team supporting families at risk of losing their tenancy. Key Responsibilities:
• Oversaw staff and volunteer team
• Delivered tailored interventions addressing complex needs including ASB, addiction, mental health, and financial hardship

Consultation & Participation Officer - Oldham MBC – Developed client involvement systems within homelessness services. Impact:
• Integrated client feedback into the housing strategy
• Promoted user-led service improvements

Quality Protects Review & Monitoring Officer - St Helens MBC – Monitored social housing providers assessed against national quality standards.
• Assessed compliance with the Quality Assessment Framework
• Advised on eligibility for government funding

Freelance Consultant - Blackburn – Children with Disabilities Team
Evaluated systems and structures in the children's disability team.
• Conducted interviews, file audits, and process mapping
• Delivered strategic recommendations

Assistant Team Manager - Rochdale – Children with Disabilities Team
March 2005 – July 2005
Temporary leadership role to stabilise team operations after a crisis.
• Supervised 5 social workers
• Improved morale and team cohesion

Research & Consultation Officer - Wigan MBC – Led qualitative research into housing needs for vulnerable groups.
• Produced comparative studies for strategic planning
• Worked with groups including teenage parents, disabled people, and those affected by domestic abuse

Field Social Worker - Sefton & West Lancashire Social Services
• Conducted assessments for families and children with disabilities
• Delivered both long-term and short-term casework

Independent Consultant - Commissioned by voluntary organisations and social services to undertake client-focused consultation. Projects Included:
• Multimedia consultation with disabled children (for Dept. of Health & Joseph Rowntree Foundation)
• Service planning for inclusion and participation strategies
• Recruitment processes involving service users

Deputy Manager - The Children's Society – Managed a day service for young people with learning disabilities. Key Responsibilities:
• Supervised staff and volunteers
• Delivered supervision, appraisals, and training
• Developed independence-focused practice models

Education & Qualifications
• Diploma in Social Work
• NEBSM in Supervisory Management

***Currently Not DBS Checked. If this is a requirement I cannot help***