Kelly Hyde

I offer one-to-one tutoring online via Microsoft Teams, tailored to your goals and learning style. With over 20 years’ experience supporting apprentices, as well as adult learners, I bring a calm, practical, and flexible approach to every session.

My lessons are student-led and designed to build confidence as well as knowledge. Whether you’re working towards a qualification, returning to education, or upskilling for work, I can support you with understanding theory, applying concepts to real-world business scenarios, or preparing for assessments.

Common Topics I Cover:
• Customer service skills and best practices
• Team leading and supervisory techniques
• Communication and interpersonal skills
• Time management and organisation
• Workplace learning and development strategies
• Conflict resolution and problem-solving
• CV writing and interview preparation
• Understanding workplace policies and procedures
• Professionalism and work ethic
• Preparing for vocational qualifications and assessments

Lessons are structured around your needs. We can work through course content together, go over assignments, or focus on specific problem areas. I use real-world examples, guided discussion, and supporting materials like templates and worksheets to make each session practical and engaging.

All lessons take place via Microsoft Teams, and you’ll receive any resources we use during the session. I’m also happy to suggest follow-up tasks or provide written feedback if helpful.

I aim to create a supportive, relaxed environment where you feel comfortable asking questions and learning at your own pace. I’m friendly, approachable, and committed to helping you succeed – no matter your starting point.

If you’re looking for clear, patient guidance from someone who understands the challenges learners face, I’d love to support your journey. Feel free to get in touch with any questions.